Refund policy
RETURN & REFUND POLICY
RootStead | therootstead.com
The RootStead 60-Day Guarantee
We stand behind the Adams Time Chart 2.0 Gold Edition completely. Once you receive it, you’ll see why thousands of customers call it the most powerful way to understand history at a glance.
If for any reason you’re not satisfied, we offer a 60-Day Money-Back Guarantee — simple and hassle-free.
1. 60-Day Satisfaction Guarantee
If you are not satisfied with your purchase, you may request a full refund within 60 days of your original purchase date.
We recommend spending some time with the chart before deciding — but if it doesn’t meet your expectations, we’ll make it right.
2. Refund Eligibility
Buy One ($42.95)
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Full refund within 60 days
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No return required
Buy Two ($69.95)
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Full refund within 60 days
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Unopened copies must be returned
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Opened copy does not need to be returned
Buy Three ($99.95)
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Full refund within 60 days
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Unopened copies must be returned
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Opened copies do not need to be returned
3. Shipping Costs
Original Shipping:
We offer free shipping on all orders — no fees to deduct.
Return Shipping:
For bundle orders, customers are responsible for return shipping of unopened items.
We recommend using a trackable service, as we cannot guarantee receipt without tracking.
4. Damaged or Defective Items
If your order arrives damaged or defective, please email us at support@therootstead.com within 48 hours of delivery with a photo.
We will send a replacement immediately at no additional cost.
No return is required.
5. How to Request a Refund
To initiate a refund, email:
Include:
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Order number
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Name and email used at checkout
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Reason (optional)
We respond within 24 hours (business days).
Approved refunds are issued to your original payment method within 5–10 business days.
6. Contact
For any questions, contact:
📩 support@therootstead.com
We aim to respond within 24 hours on business days.
Last Updated: March 2026
RootStead | therootstead.com