Returns

We stand behind RootStead with a full 60-day money back guarantee — no questions asked.

60-Day Money Back Guarantee — If you're not completely satisfied with your purchase, you may request a full refund within 60 days of your delivery date. No partial refunds, no store credit substitutes — just a full refund back to your original payment method.

How to Request a Refund — Email us at Support@therootstead.com with:

• Your order number
• The email address used at checkout
• A brief reason for your return (optional)

We'll process your refund within 3–5 business days of approval. You do not need to return the product to qualify for a refund.

Damaged or Incorrect Orders — If your order arrives damaged or you received the wrong item, contact us immediately at Support@therootstead.com and we'll make it right at no cost to you.